The Company

Atos has a 9,600 strong and diverse workforce that is made up of unique professionals in the information technology sector. Operating out of 238 locations, there is a male to female ratio of 67:33, and an online to offline ratio of 90:10.

 

The Challenge

In 2009, Atos set their sights on becoming an exceptional business – one where every employee feels proud of their work, their career, and their employer. Atos’ changing business pace, particularly the increasingly complex demographic through mergers and acquisitions, lead to the need to achieve this and be a ‘Great Place to Work’.

The diversity of their employee population had been a critical factor when designing and implementing new benefits. Success relies on the relevance of each benefit across the entire workforce and their ability to engage all employees regardless of location, status or access. Atos had many existing benefits in place, including private medical, life assurance, income protection, cars, will writing, charity giving, and a Tastecard. However, low engagement with these supported the implementation of a new benefits platform – one single place where employees can access their benefits at anytime. It was named Prosper.

Media from awards night

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Atos at The Engagement Excellence Awards 2016

The Approach 

Recognition is a huge driver to the Prosper platform. When launched in 2014, it initially offered discounts, Childcare Vouchers, Cycle to Work, gym discounts, Atos’ own corporate offers, awards, and scheduled eCards™, automatically sent on employees birthdays and service anniversaries. Reward Gateway’s product set allowed the evolution of benefits to take place through the platform to include peer to peer eCards™, InstantAwards™, an Atos Star, Hall of Fame, and flower ordering to colleagues in special circumstances.

Wellbeing-at-Work is another initiative championed by Atos. This included a focus on financial wellbeing and putting their employees directly in touch with Barclays bank, where they could book a free appointment with a Barclays advisor. In line with their evolution, Atos are now launching a digital banking solution where employees can book phone and video appointments through the engagement platform at anytime and anywhere to discuss their financial needs.

 

The Results 

By June 2016, Prosper had seen 75% engagement alongside £4.8 million spent using  the discounts available which saved employees an average of £1,000 per year. Atos’ financial wellbeing initiative was a hit, too, with over 60 appointments booked on launch day alone. These results are backed up by the feedback from employees.

An internal benefits poll saw employees rate their benefits package 5 out of 5, and one Atos employee said, “I am currently planning my wedding which is proving to be very costly! Thankfully, I have achieved huge savings using Prosper to purchase high-cost items like the honeymoon, wedding rings, bridesmaid dresses etc. A total saving of £750. Thanks Atos!”